We’d love to hear from you! Whether you have a question about your order, need help choosing a product, or just want to say hello — we’re here to help.


Email Support

For order inquiries, product questions, or general support, contact us at:
 Email: [Insert Your Email Address]
We aim to respond within 24–48 hours (Monday to Friday).


Order & Shipping Questions

If you're reaching out about an existing order, please include:

  • Your order number

  • The email address used during checkout

  • Any relevant photos (for damaged or incorrect items)


Business Address (optional if you want to show it)

Pure Glow Skincare
[Insert Business Address]
[City, State, Zip Code]


Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM (PST)
Weekends & Holidays: Closed


You can also reach out to us via our Contact Form on this page. We appreciate your patience and will get back to you as soon as possible.