SHIPPING POLICY

Thank you for shopping with Pure Glow Skin Care! Below is everything you need to know about our shipping process, timeframes, and delivery options.

Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You will receive a confirmation email once your order has been placed, and another when it has been shipped with tracking information.

Shipping Locations

We currently ship to:

  • United States (including all 50 states)

  • International shipping available to select countries – additional fees may apply

Note: If your country is not listed at checkout, please contact us to confirm availability.

Shipping Time & Rates

United States:

  • Standard Shipping: 5–10 business days

  • Express Shipping: 2–4 business days (if available)

International:

  • Standard International Shipping: 10–21 business days (varies by location)

Shipping rates are calculated at checkout based on your location and chosen delivery method.

Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. You can track your shipment directly from the email or via our Order Tracking page.

Delivery Issues

If your package is delayed, lost, or arrives damaged, please contact us at [Insert Your Email] within 3 days of the expected delivery date.

We are not responsible for:

  • Incorrect shipping addresses provided by the customer

  • Delays caused by the shipping carrier

  • Customs or import fees for international orders

Customs & Duties (International Orders)

International customers are responsible for any applicable customs fees, taxes, or import duties. These are not included in your shipping cost and may be collected upon delivery.

 Need Help?

If you have any questions about your shipment or need help tracking your order, contact us at:
Email: [Insert Your Email]
Store: Pure Glow SkinCare